MRSA or another serious infection appeared during or after care.
Independent patient advocacy
When a hospital infection changes everything, you don’t have to navigate it alone.
John Bishop helps individuals and families facing MRSA, other serious infections, and complicated hospital care organize information, prepare informed questions, communicate with the care team, and coordinate what comes next.
IndependentPatient-focusedHospital-experienced
In person across Greater Cincinnati, Northern Kentucky, and southeast Indiana. TeleAdvocacy available.
Start with what is happening now
Does this feel familiar?
Serious infections create serious questions. Independent advocacy brings structure to the situation while the patient and family remain in control.
Different specialists seem disconnected from one another.
Your family is receiving incomplete or conflicting information.
You are not sure which questions need to be asked next.
Discharge is approaching, but the follow-up plan is still unclear.
You live elsewhere and need support for a hospitalized loved one.
Practical support
How John helps patients and families
Advocacy is not another layer of medical care. It is focused preparation, organization, communication, and follow-through around the care you already receive.
See how the process worksPrepare for important conversations
Organize concerns and prepare focused questions for physicians, nurses, specialists, case managers, and discharge planners.
Keep information organized
Build a clear record of events, medications, consultations, decisions, and the questions that still need answers.
Strengthen communication
Help the patient and family state their goals, request clarification, and prepare for conversations with the care team.
Coordinate what comes next
Clarify follow-up tasks, appointments, referrals, equipment, services, and transition responsibilities with the right professionals.
Understand escalation pathways
Navigate patient-relations, grievance, quality, clinical-referral, regulatory, or legal-referral options when they fit the situation.
Clear scope
John does not diagnose, prescribe, select treatment, provide legal representation, or replace the patient’s care team.
Why independence matters
The hospital has a team. You deserve someone focused on you.
Hospital care teams and patient-relations departments serve important roles within their organizations. An independent advocate is retained directly by the patient or family and works on their priorities within an agreed scope.
The goal is collaboration: clearer questions, better-organized information, and a patient voice that stays present through every handoff.
Talk with JohnExperience on both sides of the system
Built from lived experience. Grounded in practical leadership.
John became a patient advocate after navigating recurrent MRSA spinal infections, extended hospitalizations, rehabilitation, care coordination, insurance challenges, and a long recovery of his own.
Before founding DJB Advocacy LLC, he spent more than 30 years as a business owner and executive. That background shaped a method centered on preparation, documentation, respectful negotiation, and steady follow-through.
17documented MRSA recurrences survived
200+days personally spent in hospital care
30+years of business leadership
Member of Greater National Advocates and Patient Advocacy 360. Currently pursuing Board Certified Patient Advocate certification.
A clear beginning
From overwhelmed to organized in three steps
Every engagement begins with fit, scope, and expectations—not a sales pitch.
- 01
Tell John what is happening
Start with a free initial consultation focused on the current situation and most urgent questions.
- 02
Receive a proposed plan
If advocacy is a fit, John outlines the priorities, scope, deliverables, timing, and fees.
- 03
Move forward with support
John completes the agreed work and helps organize next steps while the patient remains the decision-maker.
Right help, right moment
Know when advocacy fits—and when it does not.
Clear boundaries protect the patient, the family, and the integrity of the work.
John may be a fit when
- Hospitalization or discharge has become difficult to coordinate.
- Infection-related communication is confusing or fragmented.
- The family needs a timeline, question list, or organized record.
- Multiple providers or facilities need clearer communication.
- An out-of-town family needs local or virtual support.
Another professional is needed when
- There is a medical emergency.
- The request is for diagnosis or treatment advice.
- Hands-on nursing or home-health care is needed.
- Legal representation or a negligence opinion is required.
- The matter falls outside John’s training or agreed scope.
1 in 38
U.S. hospital patients had at least one healthcare-associated infection on a given day in 2023. Complexity calls for organized, independent support—not fear.
View CDC dataFrequently asked questions
A clearer first step starts here.
Still deciding whether advocacy is right for your situation? Begin with the basics.
Call John directly01What does an independent patient advocate do?
An independent advocate works directly for the patient or family. John helps organize information, prepare questions, support communication, coordinate agreed next steps, and keep the patient’s priorities visible.
02Is John part of the hospital or insurance company?
No. DJB Advocacy is an independent practice retained by the patient or family. John works collaboratively with care teams while remaining focused on the client’s goals and agreed scope.
03Does John provide medical advice?
No. John does not diagnose, prescribe, interpret tests as a clinician, select treatment, or replace the care team. He helps clients prepare informed questions and understand which qualified professional should address a concern.
04Can John support a family during a hospital stay?
Support may include preparing for care discussions, organizing a timeline, tracking open questions, coordinating family communication, and participating in agreed conversations when availability and facility rules allow.
05Where is support available?
In-person support is available across greater Cincinnati, Northern Kentucky, and southeast Indiana. TeleAdvocacy is also available for clients who need support from another location.
06What happens during the free initial consultation?
John starts by listening to what is happening, identifying the most immediate questions, and deciding whether independent advocacy is a good fit. If it is, he explains the proposed scope, priorities, and next steps before work begins.
Free initial consultation
You do not have to untangle hospital care by yourself.
If your family is facing MRSA, another serious infection, difficult hospital communication, or an unclear discharge plan, a conversation can help determine whether independent advocacy is the right next step.
Call John directly(513) 986-7903
Cincinnati, Ohio · TeleAdvocacy available
Request a free consultationNo medical details are needed for the initial call.